Work With Us

We are welcoming applications to join our friendly, passionate and forward-thinking team in Suffolk.

We create a warm, inviting environment for our customers and team members alike and we foster continuing professional development on the job and promotion, with many members of our team having been with us for upwards of five years. 

Pump Street values a diverse workforce, women, people of colour, people with disabilities and members of the LGBTQ community are strongly encouraged to apply.

If there is anything, we can do to accommodate you to participate fully in the recruitment or interview process please let us know

If you are interested in any of these roles, please email


We are pleased to announce an exciting new opportunity to work in our award-winning business. We will now be offering a twelve month training programme for enthusiastic individuals looking to gain insight and experience in the world of chocolate making and baking. The successful candidate will work on a rotating schedule, gaining experience across five of our busy departments, including Chocolate Production, Chocolate Packaging, Bread, Pastry, and Retail.

The deadline for applications is Sunday 8th August.

We are taking applications via this online form:

The first intake of the programme will be on 15th September 2021.

For more details on the programme you can download our information pack here.



This role is based in our Chocolate Shop in Orford, Suffolk. The shop Team Member will be working with, and reporting to the Bakery Operations Manager and meeting the needs of our retail customers in our busy chocolate shop in the village square.

The job will involve working with our full product range and becoming knowledgeable about our craft chocolate bars, baking, taste profiles and other products we retail in the shop, sharing this knowledge with our curious and ‘eager to learn’ customers.

This is a part time or full time position and includes weekend working. Salary: £9 per hour. For a full job specification, salary information or to submit your cover letter and CV (including two references) please email



This role is based in our Orford bakehouse and would involve leading our team of six bakers and pastry chefs to make bread and pastries for our busy Orford shop, our online shop, and a small group of local wholesale customers.

Working with sourdough, a range of yeasted breads, viennoiserie and pastry, and including seasonal baking of Panettone and Colomba di Pasqua, this is a role which will provide breadth and new experiences. We pride ourselves in our dedicated team and our quality equipment. There will be the opportunity to work with the team to develop new products and integrate products into our chocolate range. 
This is a full time, permanent, salaried role, the salary range is from £30-34k per annum depending on experience. Must be available for weekend and night shifts. Relocation assistance will be provided if required.
For a full job specification or to submit your cover letter and CV (including two references) please email