FREQUENTLY ASKED QUESTIONS

To find out more about our delivery information for domestic and international orders, please click here.

Please read our terms and conditions hereand our privacy policy here

Please see the Origins Page.

You can buy our chocolate on our website, in our chocolate shop in Orford, and through our many stockists across the UK and internationally by using our Stockist map. For more information please email us on info@pumpstreetchocolate.com.

Sustainability at Pump Street

Here at Pump Street we’re continually making changes at every level in order to reduce our environmental footprint and encourage our suppliers and customers to do the same.

From working directly with our farmers in sourcing the best beans grown with minimal intervention, to adopting plastic-free compostable packaging, we are continually trying to evolve and keep up with best practice in sustainability.

We strive to be as environmentally conscious as possible.

We are now buying only plastic-free and compostable packaging and it is labelled as such on the back of the packaging, and still we are developing new iterations that are less material-intensive.

If you have any questions, comments or suggestions about sustainability please email our Executive Director, Joanna Brennan, at joanna@pumpstreetchocolate.com