In the United Kingdom, we offer the following shipping options:
- Chocolate orders of £15 or more FREE via Royal Mail First Class
- Chocolate orders below £15 delivery charge of £3.50, shipment via Royal Mail First Class
- Orders containing Baked Goods Overnight Courier via APC - £7.50 (courier collections Monday-Thursday only)
And we also offer the option of an overnight courier for any order:
- Overnight Courier via APC - £7.50 (courier collections Monday-Thursday for order placed pre-noon only)
We are not able to offer shipping to the USA or Canada, but our distribution partners have a well-stocked online shop with great customer service. If you would like to buy our chocolate for delivery in the USA or Canada, please visit the Caputo’s Market & Deli online store www.caputos.com/pump-street-chocolate/
USA and Canada
We are not able to offer shipping to the USA or Canada, but our distribution partners have a well-stocked online shop with great customer service. If you would like to buy our chocolate for delivery in the USA or Canada, please visit the Caputo’s Market & Deli online store www.caputos.com/pump-street-chocolate/
Rest of the World
We offer international shipping of chocolate to many countries (see the zones and rates below). For these orders we are shipping on a ‘best efforts’ basis. We will always do what we can to get chocolate to you promptly but we regret that international orders may take 2-3 times as long to reach you. We do not advise ordering Eccles cakes or baked goods to ship internationally.
Please be aware that outside of the UK we have no control of local delivery services and mail systems that are dealing with unprecedented challenges. Packages will be subject to import taxes, VAT charges and duties upon receipt and may be held up for this reason. Therefore, all duties and taxes are the responsibility of the recipient and out of our control.
We are unable to provide temperature controlled transport so please be aware that at hot times of year, or if delivering to hot country, you are assuming the risk that your chocolate may not arrive in perfect condition.
Zone 1 - £20
Austria
Belgium
Bulgaria
Cyprus
Czechia
Denmark
Estonia
Finland
France
Germany
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Zone 2 - £30
Albania
Belarus
Bosnia & Herzegovina
Croatia
Gibraltar
Greece
Iceland
Jersey
Kosovo
Liechtenstein
Moldova
Monaco
Montenegro
North Macedonia
Norway
Russia
Serbia
Switzerland
Turkey
Ukraine
Canada
Channel islands
Mexico
Russia
Zone 3 - £40
Afghanistan
Algeria
American Samoa
Angola
Anguilla
Antiqua
Argentina
Armenia
Aruba
Australia
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Benin
Bermuda
Bhutan
Bolivia
Bonaire
Botswana
Brazil
Brunei
Cambodia
Cameroon
Cape Verde Islands
Cayman islands
Chad
Chile
China
Colombia
Congo
Costa Rico
Dominican Republic
Ecuador
Ethiopia
Egypt
Falkland Islands
Fiji
Gambia
Georgia
Ghana
Guyana
Hong Kong
India
Indonesia
Iraq
Israel
Jamaica
Japan
Kazakhstan
Kenya
Korea
Kuwait
Lebanon
Libya
Macau
Madagascar
Malawi
Malaysia
Mali
Martinique
Mauritania
Mauritius
Mongolia
Montserrat
Morocco
Namibia
Nepal
Netherland Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Oman
Pakistan
Panama
Paraguay
Peru
Philippines
Qatar
Samoa
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Singapore
South Africa
Sri Lanka
St Barthelemy
St Kitts
St Lucia
St Maarten
St Vincent
Syria
Tahiti
Taiwan
Tanzania
Thailand
Togo
Trinidad & Tobago
Tunisia
U.A.E.
Uruguay
Vietnam
Yemen
Please read our terms and conditions here and our privacy policy here
Please see the Origins Page.
You can buy our chocolate on our website, in our chocolate shop in Orford, and through our many stockists across the UK and internationally.
For information about your nearest stockist please email us on info@pumpstreetchocolate.com.
Sustainability at Pump Street
Here at Pump Street we’re continually making changes at every level in order to reduce our environmental footprint and encourage our suppliers and customers to do the same.
From working directly with our farmers in sourcing the best beans grown with minimal intervention, to adopting plastic-free compostable packaging, we are continually trying to evolve and keep up with best practice in sustainability.
We strive to be as environmentally conscious as possible.
We are now buying only plastic-free and compostable packaging and it is labelled as such on the back of the packaging, and still we are developing new iterations that are less material-intensive.
If you have any questions, comments or suggestions about sustainability please email our Executive Director, Joanna Brennan, at joanna@pumpstreetchocolate.com